With the COVID-19 pandemic, there are a lot of people who have concerns about what they need to do to ensure they are following the proper social distancing guidelines and stay-at-home orders. Presently, many businesses are closed during this time. However, most essential businesses remain open to the public.

Understanding Car Repair Guidelines During COVID-19

Because essential workers such as those in the medical field, the food and pharmacy industry, gas stations, veterinarians, and first responders are still working, facilities that take care of car repairs are considered essential businesses. This includes those auto dealerships that sell manufacturer parts and those who do auto repairs, such as our dealership.

Our Subaru service center is open for customers who need to have car repairs completed on their vehicles. This includes essential vehicle maintenance, mandated manufacturer maintenance, and essential car repairs.

Car Repair Social Distancing Guidelines

During a vehicle's repair time, we ask that our customers understand that we are doing everything we can to practice safe and effective social distancing. Because of this, we have established COVID-19 safety guidelines for our waiting room.

For vehicle repairs that are expected to take a significant amount of time, we ask that our customers not stay in the waiting room while the work is completed. This step will help to ensure that customers are not lingering together for extended periods.

Our staff will be happy to notify you via a phone call as soon as your repair has been completed so you may come and pick up your vehicle at your earliest convenience. We at North Reading Subaru value your business and appreciate your understanding of these safety measures. These guidelines will be in place for the foreseeable future. We will notify our customers when they change, and we look forward to helping your car stay roadworthy during these challenging times.

Categories: Service